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| Data Recovery Company |
The most critical test of any network support service generally
occurs when you have suffered a system crash and a possible loss of
important data. It is when you are at this most critical point that you
have to select a data recovery company and you may be vulnerable in your
search for a quick solution.
If you find yourself in this
position it might mean that you have not put proper policies and
procedures into place, but nevertheless you are still faced with a
difficult decision.
That's why it's important to set up a
procedure and to choose your data recovery company well beforehand. It
is a bit like the analogy of placing deadlocks on the doors to prevent a
burglary.
Here are some points to clarify your thinking process when you make this decision.
- Remember that disaster recovery planning should not be limited to natural events like fires break-ins or natural disasters. There are plenty of things you can do to prevent loss of data in the first place, such as regular backups, ensuring that virus protection software is up-to-date and checking server logs for potential problems. Make sure that the data recovery company you are considering can provide a systematic approach to your individual needs.
- Training Facilities. Does the company provide training services that can equip your staff with the skills needed to supplement the protection of business and personal data? By running regular training programs, the chances of you maintaining a trouble-free environment are considerably enhanced.
- Flexibility. Make sure the company you choose is able to keep up the level of service you require as your company grows larger. There is little point in forming a partnership with an outsourcing IT service if it cannot keep pace with your needs.
- Technology. Obtain detailed information about their data recovery practices and compare them with other companies so you can be certain that the most up-to-date technology is being used.
- Check that the company is able to perform regular reviews of emergency procedures and that they take a generally proactive approach to their service.
It is really important to keep all data
recovery documentation on display at every location in your business.
This is particularly so in the server rooms so that all personnel are
able to access all technical articles that relate to your business
systems. The configurations of each individual machine along with the
software settings should also be available next every server.
As
part of the negotiation process with any data recovery company, you
should always check details of their success rates in recovering data
after a disaster. It is then easy to check with the companies involved
to verify the accuracy of their claims and to obtain opinions as to the
professionalism of the companies you are considering.
Good data
recovery companies are also likely to have a low staff turnover, so the
question as to their staffing rates can be a pointer to a company's
professionalism.
In terms of network management in your business,
the choice of your data recovery company is a vital plank in your
overall IT plan.